User Experience and Process

Agile, Business Analysis, User experience (UX), User-centered design (UCD), Scenario-based design, Persona development, Usability testing, User research, Customer experience, Client management, User interface and Interaction design and development

Technologies

HTML5, XHTML, AJAX, JavaScript, ActionScript, CSS, CSS3, JSP (Struts, Spring MVC), Dynamic PDF document generation, PHP, SQL, XML

Ajax: Proficient in jQuery.

Open-source applications: Apache, Tomcat, PHP, MySQL, Drupal, Joomla, MovableType, WordPress

Applications

Aptana, Eclipse, IntelliJ, Sublime, Fireworks, Contribute, Photoshop, Illustrator, Notepad++, HomeSite, Visual Studio, Source Control (Subversion, Git, ClearCase, VSS, CVS), CMS, Visio and Balsamiq

Web Analytics

Google Analytics, Omniture WebSideStory HitBox, HitBox Report Builder

Education

MBA, Strategic Management
University of North Texas (graduate studies)

BS, Business, MIS Concentration
University of Texas at Dallas (May 2000)